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Terms of Service

Welcome to Individify. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms. If you do not agree to these terms, please do not use our website.

1. Use of Our Website

By accessing our website, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or guardian. You agree to use our website solely for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

2. Account Registration

To access certain features of the website or make a purchase, you may be required to create an account. You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately.

3. Orders and Payments

3.1 Order Acceptance

All orders placed through our website are subject to acceptance by Individify. We reserve the right to cancel or refuse any order at our discretion. You will receive an email confirmation once your order has been successfully processed.

3.2 Payment Method

We only accept PayPal as a method of payment. PayPal allows you to securely pay with your PayPal balance or link your bank account or credit card. By using PayPal, you ensure that your payment details are securely processed.

3.3 Currency

All payments on our website are processed in United States Dollars (USD). If your PayPal account or linked bank account is in a different currency, PayPal will handle the currency conversion based on their rates and fees, which are the responsibility of the customer.

4. Shipping and Delivery

Individify ships products within the United States. For detailed information on our shipping options, costs, and delivery times, please review our Shipping & Delivery page.

5. Returns and Refunds

If you are not completely satisfied with your purchase, you may return it in accordance with our Return & Refund Policy. Please ensure that items are returned within the specified timeframe and meet the return conditions outlined in our policy.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the exclusive property of Individify or its content providers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise exploit the content without prior written permission from us.

7. Prohibited Conduct

When using our website, you agree not to:

  • Engage in any activity that violates any law, regulation, or the rights of others.
  • Transmit any unlawful, offensive, threatening, defamatory, or inappropriate material.
  • Interfere with or disrupt the functionality of our website or services.

8. Limitation of Liability

To the fullest extent permitted by law, Individify shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or the inability to use, our website or services. We are not responsible for any damages caused by viruses or other harmful components that may affect your device during your use of our website.

9. Indemnification

You agree to indemnify, defend, and hold harmless Individify, its directors, employees, and agents from and against any claims, liabilities, damages, or expenses arising out of or related to your violation of these Terms or your misuse of our website.

10. Changes to the Terms of Service

Individify reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review the Terms regularly. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms of Service shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

  • Email: info@individify.com
  • Phone: +852 57468924
  • Address: UNIT 710, 7/F., KAM TEEM INDUSTRIAL BUILDING, 135 CONNAUGHT ROAD WEST, SAI WAN HK

Thank you for choosing Individify. We are committed to providing you with a safe and secure shopping experience.