Shipping & Delivery

At Individify, we prioritize delivering your custom jerseys in a timely and secure manner. Below, you’ll find all the key information regarding our shipping services and delivery timeline for U.S.-based orders.

Shipping Methods

Standard Shipping (U.S. only):
- Fee: A flat charge of $9.99 per order.
- Estimated Delivery: 7 to 14 business days.

Processing Your Order

Once your order is placed, it will be processed within 1-2 business days. After the order is shipped, we will send you an email with your tracking information, so you can keep track of your shipment’s progress.

Delivery Timeframe

For standard shipping, deliveries within the United States typically arrive within 7 to 14 business days. Please note that delivery times may fluctuate based on your location and external factors beyond our control.

Track Your Shipment

After your order has been dispatched, you will receive a tracking number via email. This number can be used to monitor the status of your delivery through the shipping carrier's website.

Shipping Limitations

At this time, Individify ships exclusively to addresses within the United States. We are working to expand our delivery range to international destinations in the near future.

Potential Shipping Delays

We do our best to ensure timely delivery, but please be aware that certain factors, such as extreme weather conditions, holidays, or unforeseen logistical challenges, may cause delays. We will keep you updated in such cases and appreciate your understanding.

Taxes and Additional Charges

Since we only ship within the U.S., there are no customs duties applied. All prices are listed in USD and include applicable taxes. Any additional charges or fees (e.g., state taxes) will be the responsibility of the customer.

Need Help?

If you have any questions or need assistance regarding shipping or delivery, please don’t hesitate to contact us:

Email: info@individify.com
Phone: +852 57468924
Address: UNIT 710, 7/F., KAM TEEM INDUSTRIAL BUILDING, 135 CONNAUGHT ROAD WEST, SAI WAN HK

Thank you for choosing Individify! We are committed to providing you with excellent service from the moment you place your order to when it arrives at your door.